Frequently Asked Questions
1. Where can I send SMS messages?2. How much does sending an SMS cost?
3. Are there any additional costs?
4. How can I purchase credits?
5. How do I buy online from the web site?
6. How safe is it for me to pay on-line?
1. Where can I send SMS messages?
At present, we are completely covering the Romanian mobile market – Orange, Vodafone, Cosmote, Zapp – and 100 additional networks worldwide. We can offer any desired destination, by request.
You can find more details about our coverage here.
2. How much does sending an SMS cost?
Each SMS is valued between 1 and 3 credits, depending on that certain operator pricing policy. You can find the cost for one credit here.
3. Are there any additional costs?
When using our services you only pay for the SMS messages you send and nothing else.
4. How can I purchase credits?
In order to best suit yout needs, we offer you a choice between one of these payment methods: debit/credit card, bank transfer/wire.
If you chose debit/credit card as a payment method, you must fill in a form with its details. If the transaction was successful, the next screen thanks you for the order placed on our web site and provides you with useful information about the order. This information will also be sent by e-mail.
We accept the following cards: Visa, Visa Electron, MasterCard/ EuroCard, Maestro, including the virtual cards from Visa and MasterCard. Using the card as payment method, your order will be immediately processed. Please note that the system administrator may chose to do a background check of your order, which may delay your account being credited up to 24 hours.
For the transactions in which you chose the Bank Transfer as a payment method, the order processing will be done only after the ePayment account is credited with the amount transferred - the estimated time is 2-4 days, according to the bank you made the transfer from.
5. How do I buy online from the web site?
VERSALI COM LTD sells its products using the on-line payment services of www.epayment.ro. Thus, we can provide our customers a safe and efficient order and payment service.
In order to purchase credits, you must be logged in. You can order our products following these 3 steps:
a. Select the product you want and press the "Buy" link.
b. Insert your personal information.
This information is necessary for the correct and efficient processing of your order. Inserting the personal data is done through a 128 Bits SSL connection. For more information please read the "How safe is it for me to pay on-line?" section. Your personal information is not sent to other people, by VERSALI COM LTD, nor ePayment. Please see that you correctly complete the form and indicate the person to which the billing and shipping will be made. The e-mail address is very important because the order and product information will be sent by e-mail. A wrong e-mail address will slow the processing of the order. Further more, VERSALI COM LTD and ePayment will not be able to contact and inform you about the order status.
Please choose the desired payment method and confirm the information by pressing "Next Step".
c. Insert the credit/debit card information.If you chose the Credit/Debit Card payment method, it is necessary to fill in the information about your CC. For payments made with Visa and MasterCard (Visa/Visa Electron and MasterCard/Maestro) Credit/Debit Cards, it is used the "3-D Secure" system, developed by the organizations above to ensure a security standard for the on-line transactions, the same with the ones done at the ATMs or in a merchant’s shop. "3-D Secure" ensures that no information regarding your card is transferred or kept, at any time, on our servers on the ePayment servers: the information is sent to the Visa and MasterCard systems. Further more, "3-D Secure" is an on-line system used to establish the identity of the card owner. The authentication process of the owner is made based on the security code, known only by the card owner, and it takes place only on the Visa or MasterCard server, according to the situation. The "3-D Secure" system allows on-line transactions made with any card issued under Visa and MasterCard license, including the debit cards and the electronic cards (Maestro and Visa Electron). The virtual cards issued by these organizations are also accepted.
If the card transaction was successful, the next screen will thank you for the order placed on our web site and will give you useful information about the order. This information will also be sent by e-mail.
6. How safe is it for me to pay on-line?
The products on this web site are sold on-line through the on-line payment services offered by ePayment. The risks you are exposing yourself to while paying on-line are:
• The personal data filled in by you for the order can be taken over by other people and abusively used – SMShighway.ro and ePayment guarantee the security of its informational systems. Please see "The ePayment Security Policy" for more information on this subject.
• Your personal data in case of card payments – card number, expiration date, etc. – may be taken by other people and abusively used. Inside the "3-D Secure" system, used by ePayment for card payments with Visa and MasterCard, no information regarding your credit card is transferred or kept, at any time, on our servers or the ePayment servers, the information is sent to the Visa and MasterCard systems. Further more, in case your card is issued by a bank certified in the "3-D Secure" System, the authorization of the payment is done only after your authentication in this system – filling in a secret code/password known only by you, the same with the PIN number for the ATM transactions. Please read "Verified by Visa" and "Secure Code" for further details regarding "3-D Secure".
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